Welcome to Ride The Boards! We’re stoked you’re here. These Terms and Conditions outline the rules for using our website and purchasing our surf, skate, and beach gear. By accessing our site or making a purchase, you agree to these terms. If you’re not down with that, please don’t use our site.

1. Who We Are

Ride The Boards is your go-to shop for quality surf, skate, and beach lifestyle gear. Our headquarters are located at:

1918 Spring Avenue
Philadelphia, US 19108
Email: [email protected]

2. Our Target Crew

We cater to surfers, skaters, and beach lovers of all ages who value quality gear with authentic style. Our products are designed for:

  • Men and women who live the surf/skate lifestyle
  • Junior surfers getting started in the sport
  • Beachgoers needing quality swimwear and accessories
  • Water sports enthusiasts looking for performance gear

3. Website Use

Your Responsibilities:

  • Provide accurate information when creating an account or making purchases
  • Don’t misuse our site (no hacking, spamming, or other shady business)
  • You must be at least 18 to make purchases or have parental consent
  • Respect our intellectual property – no copying content without permission

Our Style:

Our website reflects our laid-back but professional surf culture vibe. We keep things:

  • Easy to navigate with clear product categories
  • Informative with sizing guides and expert advice
  • Transparent about shipping and return policies

4. Products & Services

What We Offer:

  • Surf Gear: Boards (Fish & Hybrids, Longboards, Funboards), Bodyboards
  • Wetsuits: Full Wetsuits, Junior Wetsuits, Mens Wetsuits
  • Apparel: Boardshorts, Bikinis & Beach Wear, Jackets, Lycras
  • Accessories: Backpacks & Bags, Caps & Beanies, Headwear

Product Characteristics:

  • Performance-driven designs for water sports
  • Durable materials built to handle saltwater and sun
  • Authentic surf/skate aesthetic
  • Sizing guides available to help you choose the right fit

Important Note: Due to hygiene reasons, we can’t accept returns on custom-shaped surfboards, wetsuits with broken hygiene seals, opened lycras/bikinis, or used bodyboards.

5. Ordering & Payment

How It Works:

  1. Add items to your cart
  2. Proceed to checkout
  3. Enter shipping details (we ship worldwide except some Asian/remote regions)
  4. Choose payment method (Visa, MasterCard, JCB, PayPal)
  5. Review and confirm your order

Payment Terms:

  • All prices are in USD
  • Payment is processed immediately when you place your order
  • We don’t store your payment details – they’re processed securely by our payment partners
  • If payment fails, we’ll contact you to resolve the issue

6. Shipping & Delivery

Shipping Options:

  • Standard Shipping: $12.95 via DHL/FedEx (10-15 days after processing)
  • Free Shipping: Orders over $50 via EMS (15-25 days after processing)

Processing Time:

We typically process orders within 1-2 business days. You’ll receive a tracking number once your order ships.

International Customers: You’re responsible for any customs fees or import taxes. Check your local regulations before ordering.

7. Returns & Refunds

Our Return Policy:

  • 15-day return window from delivery date
  • Items must be unused with original tags and packaging
  • Customer pays return shipping unless we made an error

How to Return:

  1. Email [email protected] with your order details
  2. Wait for our return authorization (1-2 business days)
  3. Ship items to our Philadelphia address
  4. We’ll process refunds within 3-5 business days of receipt

8. Intellectual Property

All content on our site (logos, designs, text, images) is owned by Ride The Boards and protected by copyright laws. Don’t use our stuff without written permission – that’s not cool.

9. Liability Limitations

While we stand by our products, Ride The Boards isn’t liable for:

  • Any injuries from product misuse
  • Minor color variations from product photos
  • Shipping delays beyond our control
  • Any incidental or consequential damages

10. Changes to These Terms

We may update these terms occasionally. The current version will always be posted here with the effective date. Continued use of our site means you accept the updated terms.

11. Contact Us

Got questions about these terms? Paddle over to our FAQs or email us at [email protected].

Thanks for choosing Ride The Boards! We’re committed to keeping you stoked with quality gear and excellent service. Now get out there and ride!

– The Ride The Boards Crew